Refund policy

1. Return Eligibility Return requests must be submitted within seven (7) calendar days of delivery. To qualify for a full refund, items must remain unopened, unused, and in their original sealed packaging with all included materials intact. Opened, used, or altered products are strictly non-refundable.

2. Damaged or Incomplete Items If an item arrives damaged, defective, or incomplete, the customer must document the issue immediately upon unboxing with photographic or video proof. All evidence and order details must be submitted to our support team within the seven (30) day timeframe to be eligible for review. Failure to report damages promptly upon receipt may result in the denial of the claim.